Introduction

This course consist of solid human resource principles, timely research and recent events, such as the latest rise in unemployment and financial problems facing different countries. It highlights challenges facing managers and employees. It also includes employee database management.

Duration

2 weeks

Who should attend?

HR professionals who are planning on easing their work with the use if ICT will find this course particularly beneficial.

Course Objective:

·         Understanding the important role that human resources plays in an organization.

·         Understanding of recruiting, selecting, hiring, compensating, appraising, training, developing, reprimanding, promoting, demoting and firing employees.

·         Understanding of laws affecting employees and potential employees.

·         Understanding of problems that the human resources department faces and the

·         Developing  solutions to problems facing employees

·         Use of relational database in employee information management

Course content

Module one: Human Resource Environment and Strategy

·         HR Responsibilities & Roles

·         Competitive Challenges Influencing HR

·         Meeting Competitive Challenges

·         Business Models & Strategic HR

·         HR Strategy Formulation & Implementation

·         Meeting Competitive Challenges via HRM Practices

Module two: Legal Environment and Job Analysis & Design

·         Legal System & Equal Opportunity

·         Types of Discrimination

·         Legal Issue Related to Harassment & Employee Safety

·         Work Flow Analysis & Organizational Structure

·         Job Analysis

·         Job Design

Module three: Planning and Selection

·         Forecasting & Goal Setting

·         Strategic Planning & Implementation

·         Recruiting

·         Standards for Selection Methods

·         Interviews, Application Blanks, & References

·         Tests & Personality Inventories

Module Four: Training & Performance Management

·         Designing Formal Training Programs

·         Choosing & Evaluating Alternative Training Programs

·         Cross-Cultural & Diversity Training and Socialization Programs

·         Approaches to Measuring Performance

·         Approaches to Employee Performance Management

·         Administering Performance Feedback

Module Five: Employee Development & Retention

·         Career & Development Planning

·         Approaches to Employee Career Development

·         Mentoring, Coaching and Succession Planning

·         Managing Involuntary Turnover

·         Managing Voluntary Turnover

·         Measuring & Monitoring Job Satisfaction

Module six: Compensation

·         External Equity & Market Surveys

·         Internal Equity & Job Evaluation

·         Current Challenges

·         Merit Systems & Incentive Plans

·         Organizational & Group Plans

·         Managerial Pay & Strategic Fit

Module seven: Benefits & Labor Relations

·         Historical Trends & Mandated Programs

·         Non-Mandated Programs

·         Employer Objectives & Strategies

·         Goals, Structure & Trends

·         Legal Framework & Organizing Process

·         Contract Administration in Alternative Contexts

Module eight: Employee database management