STRATEGIC LOGISTICS MANAGEMENT, COORDINATION AND STAKEHOLDER ENGAGEMENT

Course Overview

Strategic Logistics Management, Coordination and Stakeholder Engagement is a comprehensive five-day professional training course designed to strengthen participants’ ability to manage logistics as a strategic organizational function rather than merely an operational support activity. The programme develops practical competencies in logistics planning, logistics coordination, cost management, resource optimization, risk management, event logistics, vehicle management, service-provider performance, stakeholder engagement and logistics performance monitoring. Participants will learn how to translate programme and project requirements into effective logistics plans, schedules, budgets, trackers and reports while ensuring the right service, at the right time, in the right place, at the right quality and at the right cost. These areas directly reflect the source programme’s emphasis on moving from operational logistics to strategic logistics management.

The course provides practical skills in logistics planning and prioritization, cost-sharing management, procurement and supplier coordination, transportation planning, event organization and stakeholder communication. Participants will explore annual, quarterly, monthly and activity-level logistics planning; lead-time management; logistics calendars; cost forecasting; cost optimization; value for money; risk assessment; contingency planning; and coordination among programme, finance, procurement, administration, management, partners and suppliers. The training also addresses shared-resource management and transparent cost-sharing arrangements, including allocation of common costs, documentation, reconciliation and management of additional or unplanned expenses.

A major component of the training focuses on event logistics management and service-provider relationship management. Participants will develop event logistics checklists, budgets, preparation timelines, transportation plans, venue and accommodation arrangements, catering requirements, equipment plans, registration systems, safety arrangements and event-day coordination procedures. The programme further develops professional capabilities in vehicle planning, driver coordination, vehicle scheduling, fuel management, maintenance coordination, insurance and documentation monitoring, service-provider performance evaluation, negotiation, complaint handling and corrective action. These capabilities are reinforced through practical exercises, role plays and simulations involving realistic logistics challenges such as delayed vehicles, insufficient catering, equipment failure, late speakers, changing transportation requirements and venue changes.

The final component integrates strategic logistics coordination, leadership support, problem-solving and decision-making at cluster level. Participants will learn how to support a Cluster Logistics Head through consolidated logistics requirements, management reporting, action tracking, deadline monitoring, bottleneck identification, escalation and coordination meetings. The programme culminates in an integrated simulation in which teams plan and manage a three-day regional workshop involving multiple projects, cost-sharing arrangements, transportation, accommodation, service providers, external stakeholders, senior management, limited resources and a tight preparation timeline. Participants prepare an event logistics plan, budget, cost-sharing arrangement, transportation plan, service-provider management plan, stakeholder map, communication plan, risk register, event timeline, event-day coordination plan, monitoring dashboard and post-event closure plan.

COURSE OBJECTIVES

By the end of the training, participants will be able to:

1. Apply strategic approaches to logistics planning, coordination and management.
2. Distinguish between operational logistics and strategic logistics and apply appropriate management approaches.
3. Develop effective logistics work plans, activity schedules, logistics calendars, budgets, trackers and management reports.
4. Plan, calculate, document, monitor and reconcile cost-sharing arrangements while promoting transparency and accountability.
5. Coordinate workshops, meetings, trainings, field missions and major events professionally and efficiently.
6. Manage vehicles, drivers and vehicle/car service providers while monitoring safety, availability, quality, cost and performance.
7. Apply stakeholder mapping, professional communication, negotiation and relationship-management techniques.
8. Identify logistics risks, bottlenecks and potential disruptions and develop preventive and contingency measures.
9. Use logistics KPIs, dashboards and performance reports to support evidence-based management decisions.
10. Demonstrate leadership, structured problem-solving, decision-making, negotiation and strategic stakeholder-management skills.

ORGANIZATIONAL BENEFITS

1. Improved strategic logistics planning and coordination across programmes, projects and operational units.
2. Better utilization of vehicles, facilities, equipment, personnel and other shared logistics resources.
3. Improved logistics cost control, cost forecasting, cost-sharing and value-for-money management.
4. Greater transparency and accountability in shared logistics expenditures and service arrangements.
5. More effective coordination between programme, finance, procurement, administration, management, suppliers and external partners.
6. Improved planning and delivery of workshops, meetings, trainings, conferences, field missions and organizational events.
7. Stronger supplier and vehicle service-provider performance management, negotiation and accountability.
8. Reduced logistics risks, delays, bottlenecks, last-minute arrangements and service disruptions.
9. Improved logistics performance monitoring through KPIs, dashboards, trackers and management reporting.
10. Stronger organizational decision-making through proactive logistics analysis, problem-solving and strategic coordination.

TARGET PARTICIPANTS

This training is suitable for Logistics Officers, Logistics Coordinators, Logistics Assistants, Supply Chain Officers, Procurement Officers, Administration Officers, Operations Officers, Fleet/Transport Officers, Programme Officers, Project Officers, Finance and Administration personnel, Event Coordinators, Field Operations staff, Cluster Logistics personnel, humanitarian and development practitioners, NGO staff, government officials, partner organizations, service-provider managers and professionals responsible for logistics planning, resource coordination, event management, transportation, procurement support and stakeholder engagement.

COURSE OUTLINE

MODULE 1: STRATEGIC LOGISTICS MANAGEMENT AND PLANNING

Topic 1: Understanding Strategic Logistics Management

1. Definition, scope and importance of logistics management.
2. Difference between operational logistics and strategic logistics management.
3. Role of logistics in achieving organizational, programme and project objectives.
4. Logistics as a service function versus a strategic business function.
5. The logistics management cycle: planning, sourcing, coordination, execution, monitoring, evaluation and improvement.
6. Principles of effective logistics: right service, right time, right place, right quality and right cost.
   General Case Study: Participants examine a development organization that frequently responds to logistics requests at the last minute and identify how strategic logistics planning could improve service delivery, resource utilization and organizational performance.

Topic 2: Logistics Planning and Prioritization

1. Annual, quarterly, monthly and activity-level logistics planning.
2. Converting programme and project plans into logistics requirements.
3. Early identification of logistics requirements and lead times.
4. Prioritizing competing logistics requests based on urgency, importance, resources and organizational objectives.
5. Developing logistics work plans, calendars and activity schedules.
6. Coordination between programme, finance, procurement, administration and logistics teams.
   General Case Study: Participants receive a sample monthly programme calendar and develop a corresponding logistics plan that identifies requirements, responsible persons, deadlines and dependencies.

Topic 3: Logistics Cost Management and Value for Money

1. Understanding direct and indirect logistics costs.
2. Fixed and variable logistics costs and major logistics cost drivers.
3. Cost optimization versus simple cost cutting.
4. Value-for-money principles in logistics decision-making.
5. Comparing logistics alternatives before making decisions.
6. Budget monitoring, cost forecasting and expenditure control.
   General Case Study: Participants compare three alternative logistics arrangements for the same organizational activity and determine which option provides the best balance between cost, quality, reliability and operational requirements.

Topic 4: Logistics Risk Management and Contingency Planning

1. Identifying and categorizing logistics risks.
2. Vehicle availability, price increases and supplier/service-provider failure.
3. Event cancellation, late requests, poor communication and budget limitations.
4. Security, safety, weather and travel-disruption risks.
5. Developing logistics risk assessment matrices and risk registers.
6. Preventive measures, contingency planning and escalation procedures.
   General Case Study: Participants develop a logistics risk register for a major workshop or field mission and identify preventive controls, contingency measures, risk owners and escalation procedures.

Topic 5: Logistics Resource Optimization

1. Planning and allocating shared logistics resources.
2. Optimizing vehicles, facilities, equipment, personnel and service providers.
3. Managing competing resource requirements across projects.
4. Identifying resource constraints and operational bottlenecks.
5. Coordinating shared resources across departments and programmes.
6. Developing resource allocation priorities based on organizational needs.
   General Case Study: Four projects request the same vehicles, meeting facilities and logistics personnel during the same week. Participants develop a prioritization and resource-allocation approach that minimizes disruption and maximizes organizational efficiency.

Topic 6: Strategic Logistics Tools, Trackers and Reporting

1. Developing logistics work plans and activity trackers.
2. Designing logistics calendars and scheduling tools.
3. Monitoring pending logistics requests and deadlines.
4. Preparing logistics status reports for management.
5. Identifying bottlenecks through logistics tracking systems.
6. Using logistics information to support proactive management decisions.
   General Case Study: Participants design a practical logistics tracker showing activities, requirements, responsible persons, deadlines, status, risks and follow-up actions.

MODULE 2: COST SHARING, COORDINATION AND STAKEHOLDER ENGAGEMENT

Topic 1: Cost-Sharing Management

1. Definition, purpose and benefits of cost sharing.
2. Different cost-sharing arrangements and principles.
3. Identifying shared versus project-specific costs.
4. Cost-sharing calculation and allocation methods.
5. Documentation, agreements, confirmations and supporting records.
6. Monitoring, reconciliation and management of additional or unplanned costs.
   General Case Study: Three projects jointly organize a three-day workshop requiring venue, catering, transportation and equipment. Participants identify common costs, select an allocation method, calculate contributions and prepare a cost-sharing summary.

Topic 2: Logistics Coordination

1. Meaning and principles of effective logistics coordination.
2. Internal coordination with programme, finance, procurement and administration.
3. Coordination with management, partners and suppliers.
4. Information flow and professional communication channels.
5. Coordination meetings, action points and follow-up mechanisms.
6. Escalating unresolved logistics issues appropriately.
   General Case Study: Participants analyze a logistics request involving programme, procurement, finance and an external supplier and develop a coordination matrix defining responsibilities, information requirements, deadlines and escalation points.

Topic 3: Stakeholder Mapping and Engagement

1. Identifying internal and external logistics stakeholders.
2. Stakeholder influence, interest and expectations.
3. Stakeholder mapping and prioritization.
4. Understanding different stakeholder needs and interests.
5. Communication strategies for different stakeholder groups.
6. Managing difficult stakeholders and building trust-based professional relationships.
   General Case Study: Participants map all stakeholders involved in organizing a major regional event and classify them according to influence and interest before developing appropriate engagement approaches.

Topic 4: Professional Logistics Communication

1. Professional written and verbal logistics communication.
2. Giving clear instructions and asking effective questions.
3. Active listening and clarification of logistics requirements.
4. Managing stakeholder expectations and communicating delays.
5. Following up professionally and documenting agreements.
6. Escalating problems and saying “no” professionally when requirements cannot be accommodated.
   General Case Study: A programme officer makes a last-minute transportation request that cannot be fully accommodated. Participants role-play the programme officer, logistics officer and service provider and practice professional communication, negotiation and escalation.

Topic 5: Negotiation and Conflict Management

1. Principles of professional negotiation in logistics.
2. Understanding organizational requirements, limits and alternatives.
3. Negotiating price, quality, availability and service conditions.
4. Managing disagreements with internal and external stakeholders.
5. Resolving logistics conflicts without damaging professional relationships.
6. Maintaining professional boundaries and organizational interests.
   General Case Study: A service provider proposes a significant price increase shortly before an event. Participants negotiate a solution while balancing service quality, budget limitations and organizational requirements.

Topic 6: Stakeholder Coordination and Relationship Management

1. Building effective working relationships with programme teams.
2. Coordinating with finance and procurement for timely decisions.
3. Managing partner and supplier expectations.
4. Establishing accountability for agreed logistics actions.
5. Maintaining professional stakeholder records and agreements.
6. Developing long-term stakeholder collaboration and trust.
   General Case Study: Participants develop a stakeholder engagement plan for a multi-partner project involving programme staff, finance, procurement, transport providers, venue management and senior management.

MODULE 3: EVENT ORGANIZATION AND LOGISTICS COORDINATION

Topic 1: Event Logistics Planning

1. Understanding the event lifecycle from concept to evaluation.
2. Developing comprehensive event logistics checklists.
3. Identifying participant, venue, accommodation and catering requirements.
4. Planning transportation, equipment, printing and materials.
5. Managing registration, branding, visibility and interpretation requirements.
6. Incorporating safety and emergency arrangements into event logistics.
   General Case Study: Participants design a logistics checklist for a two-day professional workshop involving 50 participants, external speakers, accommodation, catering, transportation and meeting equipment.

Topic 2: Event Budgeting and Cost Control

1. Developing event logistics budgets.
2. Estimating venue, catering, accommodation and transportation costs.
3. Obtaining and comparing quotations.
4. Negotiating costs and applying cost-sharing principles.
5. Establishing contingency provisions and monitoring actual expenditure.
6. Conducting final cost reconciliation and documenting expenses.
   General Case Study: Participants prepare a complete logistics budget for a two-day workshop for 50 participants, compare supplier options and identify opportunities for cost optimization.

Topic 3: Event Logistics Timeline and Backward Planning

1. Understanding backward planning and event milestones.
2. Setting deadlines for critical logistics activities.
3. Supplier, venue and participant confirmation.
4. Transportation and materials preparation.
5. Venue inspection and final event confirmation.
6. Post-event closure and follow-up activities.
   General Case Study: Participants create a 30-day event preparation timeline covering procurement, venue, accommodation, transport, materials, participant confirmation and event-day readiness.

Topic 4: Event-Day Coordination

1. Defining event-day logistics roles and responsibilities.
2. Registration and participant-support management.
3. Transportation, venue, catering and equipment coordination.
4. VIP and senior-management support.
5. Managing unexpected changes and emergency situations.
6. Event closure, handover and documentation.
   General Case Study: During an event simulation, the vehicle arrives late, catering is insufficient, a speaker is delayed, the projector fails and participants request additional transportation. Teams prioritize and resolve the challenges.

Topic 5: Event Risk, Safety and Contingency Management

1. Identifying event logistics risks before implementation.
2. Developing event contingency plans.
3. Preparing alternative transportation and supplier arrangements.
4. Managing equipment and venue-related disruptions.
5. Emergency communication and escalation procedures.
6. Maintaining participant safety and service continuity.
   General Case Study: Participants prepare a contingency plan for an outdoor stakeholder workshop threatened by adverse weather and transportation disruptions.

Topic 6: Event Logistics Evaluation and Post-Event Closure

1. Closing outstanding logistics actions.
2. Reconciling event expenditure and shared costs.
3. Evaluating supplier and service-provider performance.
4. Collecting stakeholder and participant feedback.
5. Documenting lessons learned and improvement opportunities.
6. Preparing post-event logistics reports for management.
   General Case Study: Participants review a completed event and prepare a post-event report identifying budget variances, logistics incidents, stakeholder feedback, supplier performance and recommendations.

MODULE 4: VEHICLE AND SERVICE-PROVIDER MANAGEMENT

Topic 1: Vehicle and Fleet Logistics Management

1. Role of vehicle management in strategic logistics.
2. Vehicle planning, allocation and scheduling.
3. Trip planning, driver coordination and vehicle utilization.
4. Fuel management and maintenance coordination.
5. Insurance, documentation, safety and vehicle inspection.
6. Accident/incident reporting, emergency arrangements and vehicle cost monitoring.
   General Case Study: Participants develop a weekly vehicle allocation plan for multiple field teams competing for a limited fleet while considering distance, urgency, safety, driver availability and programme priorities.

Topic 2: Vehicle Service-Provider Management

1. Identifying and onboarding suitable vehicle service providers.
2. Clarifying service requirements and contractual expectations.
3. Negotiating rates and establishing service-level expectations.
4. Monitoring vehicle availability, response time and vehicle condition.
5. Evaluating driver professionalism, safety and compliance.
6. Handling complaints, corrective actions and provider reviews.
   General Case Study: Participants evaluate three vehicle service providers using availability, punctuality, vehicle condition, driver behavior, safety, responsiveness, documentation and cost criteria.

Topic 3: Service-Provider Performance Monitoring

1. Developing vehicle service-provider performance scorecards.
2. Measuring availability and punctuality.
3. Assessing vehicle condition and driver behavior.
4. Monitoring safety, responsiveness and documentation.
5. Measuring cost effectiveness and complaint handling.
6. Using performance results for corrective action and provider review.
   General Case Study: Participants construct a quarterly service-provider performance scorecard and determine whether a provider should receive corrective action, continued business or further review.

Topic 4: Negotiation and Supplier Relationship Management

1. Preparing for logistics and supplier negotiations.
2. Understanding requirements, limits, alternatives and bargaining positions.
3. Negotiating price versus value.
4. Negotiating service quality and performance expectations.
5. Managing poor-performing or difficult suppliers.
6. Avoiding conflicts of interest while maintaining professional supplier relationships.
   General Case Study: A vehicle provider repeatedly delivers vehicles late while requesting a price increase. Participants negotiate a solution that protects organizational interests and service continuity.

Topic 5: Logistics Service Quality and Compliance

1. Establishing service-quality standards.
2. Monitoring contractual and service-level requirements.
3. Vehicle safety and compliance monitoring.
4. Documentation and insurance verification.
5. Managing service incidents and corrective actions.
6. Maintaining professional and ethical supplier relationships.
   General Case Study: Participants investigate a case where a contracted vehicle does not meet agreed safety and documentation requirements and develop an appropriate response.

Topic 6: Vehicle Cost and Utilization Management

1. Monitoring vehicle-related logistics costs.
2. Fuel utilization and cost control.
3. Vehicle scheduling and utilization optimization.
4. Comparing owned, hired and contracted transportation options.
5. Identifying avoidable transportation expenditure.
6. Reporting vehicle performance and costs to management.
   General Case Study: Participants compare alternative transportation arrangements for field activities and recommend the most cost-effective and operationally appropriate model.

MODULE 5: LOGISTICS PERFORMANCE, CLUSTER COORDINATION AND LEADERSHIP SUPPORT

Topic 1: Supporting the Cluster Logistics Head

1. Understanding the responsibilities of a Cluster Logistics Head.
2. Providing proactive rather than reactive logistics support.
3. Preparing information for management decisions.
4. Consolidating logistics requirements and preparing reports.
5. Tracking pending actions, deadlines and bottlenecks.
6. Supporting coordination meetings while maintaining confidentiality and professionalism.
   General Case Study: Participants receive multiple incomplete logistics requests and prepare a consolidated management briefing identifying priorities, pending actions, bottlenecks and decisions required.

Topic 2: Cluster-Level Logistics Coordination

1. Consolidating logistics needs from different teams and projects.
2. Prioritizing competing logistics requests.
3. Optimizing shared vehicles, facilities and service providers.
4. Coordinating cost sharing across projects.
5. Standardizing logistics processes and tools.
6. Managing cross-project dependencies and cluster-level logistics performance.
   General Case Study: Four projects have limited vehicles, budget, staff and event facilities. Participants prioritize requests and develop a coordinated cluster-level logistics plan.

Topic 3: Logistics KPIs and Performance Monitoring

1. Importance of measuring logistics performance.
2. Developing practical logistics KPIs.
3. Measuring on-time service delivery and vehicle availability.
4. Monitoring cost per activity and cost variance.
5. Measuring supplier response time, event readiness and logistics incidents.
6. Tracking complaint resolution, budget utilization and overall logistics performance.
   General Case Study: Participants develop a logistics KPI dashboard showing service delivery, vehicle availability, cost variance, supplier responsiveness, incidents, complaints and budget utilization.

Topic 4: Logistics Dashboards and Management Reporting

1. Designing logistics dashboards for management.
2. Selecting meaningful operational and strategic indicators.
3. Presenting logistics trends and performance information.
4. Identifying problem areas through logistics data.
5. Preparing concise management updates and recommendations.
6. Using evidence-based logistics reporting to support decisions.
   General Case Study: Participants transform a logistics tracker into a management dashboard and prepare a short executive report highlighting key performance issues and recommended actions.

Topic 5: Leadership, Accountability and Strategic Coordination

1. Moving from logistics administration to strategic logistics leadership.
2. Taking ownership of logistics coordination and follow-up.
3. Anticipating organizational needs rather than reacting to requests.
4. Demonstrating professional accountability and ethical decision-making.
5. Coordinating people, resources and service providers effectively.
6. Providing recommendations rather than merely reporting problems.
   General Case Study: Participants analyze a complex logistics situation and prepare management recommendations instead of simply reporting the operational problem.

Topic 6: Strategic Logistics Improvement and Standardization

1. Identifying weaknesses in existing logistics processes.
2. Developing standardized logistics procedures and tools.
3. Improving coordination, communication and information flow.
4. Establishing continuous improvement mechanisms.
5. Capturing lessons learned and applying them to future activities.
6. Developing an organizational logistics improvement action plan.
   General Case Study: Participants review a fictional organization's logistics process and develop a 90-day improvement plan covering planning, coordination, cost management, supplier performance and reporting.

MODULE 6: PROBLEM-SOLVING, DECISION-MAKING AND INTEGRATED PRACTICAL SIMULATION

Topic 1: Structured Logistics Problem-Solving

1. Understanding the difference between a problem and a symptom.
2. Root-cause analysis and the 5 Whys technique.
3. Defining logistics problems clearly.
4. Identifying alternative solutions.
5. Assessing risks associated with different options.
6. Developing practical and sustainable solutions.
   General Case Study: Participants analyze a recurring transportation-delay problem using root-cause analysis and distinguish the underlying causes from the visible symptoms.

Topic 2: Decision-Making Under Pressure

1. Making logistics decisions within limited time and resources.
2. Risk-based decision-making.
3. Assessing operational, financial and stakeholder implications.
4. Determining when to solve an issue and when to escalate.
5. Presenting options to management.
6. Making clear, evidence-based recommendations.
   General Case Study: Participants receive a last-minute event crisis and must decide between several transportation and venue alternatives while considering cost, safety, time and stakeholder expectations.

Topic 3: Integrated Logistics Planning

1. Integrating logistics requirements across multiple projects.
2. Developing an integrated event logistics plan.
3. Preparing logistics budgets and cost-sharing arrangements.
4. Developing transportation and service-provider plans.
5. Creating stakeholder maps and communication plans.
6. Establishing risk registers, timelines and monitoring systems.
   General Case Study: Participants prepare an integrated plan for a regional workshop involving multiple projects and shared logistics resources.

Topic 4: Major Event Logistics Simulation

1. Planning a three-day regional workshop for approximately 70 participants.
2. Managing multiple projects and cost-sharing arrangements.
3. Coordinating venue, catering, accommodation and transportation.
4. Managing vehicle service providers and external stakeholders.
5. Supporting senior management participation under a limited budget.
6. Managing a tight preparation timeline and changing requirements.
   General Case Study/Simulation: Teams act as a logistics coordination unit responsible for planning the complete regional workshop and responding to operational changes throughout the exercise.

Topic 5: Integrated Logistics Deliverables and Presentation

1. Preparing an event logistics plan.
2. Preparing a logistics budget and cost-sharing arrangement.
3. Developing a transportation and service-provider management plan.
4. Preparing a stakeholder map, communication plan and risk register.
5. Developing an event preparation timeline and event-day coordination plan.
6. Preparing a logistics monitoring dashboard and post-event closure plan.
   General Case Study: Each team consolidates all simulation outputs into one professional logistics management package suitable for presentation to senior management.

Topic 6: Final Group Presentation, Feedback and Action Planning

1. Presenting the integrated logistics plan to a management panel.
2. Defending logistics priorities, resource allocations and cost-sharing decisions.
3. Explaining stakeholder engagement and communication strategies.
4. Presenting risk mitigation and contingency measures.
5. Receiving facilitator and peer feedback.
6. Developing individual and organizational post-training action plans.
   General Case Study: Each team presents its complete strategic logistics plan as though reporting directly to the Cluster Logistics Head or organizational management.

GENERAL INFORMATION

1. Customized Training: All our courses can be tailored to meet the specific needs of participants.
2. Language Proficiency: Participants should have a good command of the English language.
3. Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.
4. Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).
5. Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.
6. Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.
7. Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.
8. Additional Services: Accommodation, pickup services, flight booking, and visa processing arrangements are available upon request at discounted rates.
9. Equipment: Tablets and laptops can be provided to participants at an additional cost.
10. Post-Training Support: We offer one year of free consultation and coaching after the course.
11. Group Discounts: Register as a group of more than two and enjoy a discount ranging from 10% to 50%.
12. Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center account. This ensures better preparation for your training.
13. Contact Us: For any inquiries, please reach out to us at training@fdc-k.org or call us at +254712260031.
14. Website: Visit our website at www.fdc-k.org for more information.