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Change Management Executive Training Course

Online Training Download PDF
How to Register Click View Schedule for your preferred location, select your training dates, then register as an individual, group, or online participant. You will receive an invitation letter and invoice promptly after submission.
Training Locations Kenya (Nairobi, Mombasa, Malindi, Kisumu, Nakuru, Nanyuki) · Tanzania (Dodoma, Zanzibar, Dar es Salaam) · Dubai UAE · South Africa (Pretoria, Cape Town) · Istanbul · Accra · Banjul more ▾
Groups & Payment Groups of 5+ receive one complimentary place — see group rates. Payment due at least 1 month before (Europe & Asia) or 2 weeks before (Africa programs).

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We run this course regularly across Nairobi, Mombasa, Kampala, Dar es Salaam, Kigali, Johannesburg, Dubai, Singapore, China and many more locations. The next intake dates will be published here shortly.

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Change Management Executive Training Course

Course Description

The Change Management Executive Training Course is a comprehensive executive development programme designed to equip Chief Executive Officers, board members, directors, senior managers, policymakers, transformation leaders, and organisational decision-makers with the strategic leadership competencies and practical tools required to successfully plan, lead, implement, and sustain organisational change. The course examines change management strategy, organisational transformation, change leadership, strategic change, organisational development, business transformation, institutional reform, restructuring, digital transformation, culture change, workforce transformation, stakeholder engagement, change communication, employee engagement, and resistance management. Participants develop a practical understanding of why organisational change succeeds or fails and how executives can establish compelling change visions, create leadership alignment, assess organisational readiness, mobilise stakeholders, manage uncertainty, address resistance, and translate transformation strategies into measurable organisational results.
The programme provides participants with practical approaches for diagnosing organisational change requirements, conducting change readiness assessments, analysing stakeholders, assessing change impacts, developing change management strategies, establishing governance structures, communicating change, building organisational capabilities, and measuring adoption. Participants explore recognised change management principles and frameworks alongside practical tools for stakeholder mapping, force-field analysis, change impact assessment, communication planning, resistance analysis, training needs assessment, change risk management, employee engagement, leadership alignment, change networks, adoption measurement, benefits realisation, and reinforcement. Particular emphasis is placed on integrating the people side of change with organisational strategy, programme management, project management, business process improvement, technology implementation, restructuring, mergers, policy reforms, and other major transformation initiatives.
Successful organisational transformation requires visible executive sponsorship, effective communication, stakeholder participation, organisational culture alignment, workforce capability, emotional intelligence, resilience, collaboration, and disciplined implementation. The Change Management Executive Training Course therefore examines transformational leadership, adaptive leadership, executive sponsorship, change champions, organisational culture, employee motivation, psychological responses to change, conflict management, negotiation, coaching, mentoring, workforce reskilling, leadership communication, stakeholder management, and resistance management. Participants learn how to identify sources of resistance, engage affected employees, strengthen leadership credibility, communicate difficult decisions, create ownership, support employees through transitions, build high-performing transformation teams, and establish organisational cultures capable of continuous learning, innovation, agility, and adaptation.
By the end of the Change Management Executive Training Course, participants will be equipped to provide strategic leadership for complex organisational transformation and establish systematic approaches for managing the human, operational, strategic, technological, and cultural dimensions of change. Through executive presentations, change readiness assessments, stakeholder exercises, transformation simulations, facilitated discussions, practical workshops, collaborative activities, and relevant general case studies, participants translate change management principles into practical organisational actions. The programme culminates in the development of a Change Management Executive Action Plan integrating change objectives, leadership responsibilities, stakeholder engagement, communication, resistance management, workforce development, governance, risk management, adoption indicators, benefits realisation, reinforcement mechanisms, and a practical implementation roadmap.

Course Objectives

By the end of the Change Management Executive Training Course, participants will be able to:

1.     Understand contemporary change management principles, organisational transformation frameworks, change leadership approaches, and their application within complex organisational environments.

2.     Diagnose organisational change requirements and assess organisational readiness, leadership alignment, stakeholder preparedness, cultural factors, workforce capabilities, and potential implementation barriers.

3.     Develop comprehensive change management strategies aligned with organisational strategy, transformation objectives, programmes, projects, technology initiatives, and institutional priorities.

4.     Apply practical change management frameworks and tools to plan, implement, monitor, reinforce, and sustain organisational transformation.

5.     Provide effective executive sponsorship and change leadership by establishing a compelling vision, leadership alignment, governance structures, accountability, and visible executive commitment.

6.     Identify, analyse, and manage employee resistance, stakeholder concerns, organisational politics, conflict, uncertainty, change fatigue, and behavioural barriers affecting transformation.

7.     Develop effective change communication, stakeholder engagement, consultation, participation, negotiation, influence, and feedback strategies.

8.     Align organisational culture, workforce capabilities, structures, processes, leadership behaviours, incentives, and performance management systems with desired transformation outcomes.

9.     Establish change performance indicators, adoption measures, benefits-realisation mechanisms, change risk management, executive dashboards, and continuous improvement processes.

10.  Develop a practical Change Management Executive Action Plan that enables structured, inclusive, measurable, sustainable, and results-oriented organisational transformation.

Organization Benefits

Organizations whose executives participate in this training will benefit through:

1.     Stronger executive and management capacity to successfully lead organisational change, transformation, restructuring, institutional reform, digitalisation, and strategic initiatives.

2.     Improved organisational readiness for change through systematic assessment of leadership, culture, employees, processes, systems, stakeholders, capabilities, and implementation risks.

3.     Enhanced executive sponsorship, leadership alignment, accountability, decision-making, governance, and ownership of organisational transformation programmes.

4.     Reduced employee resistance, uncertainty, change fatigue, organisational conflict, communication gaps, stakeholder opposition, and implementation disruption.

5.     Improved stakeholder engagement, employee participation, executive communication, consultation, feedback, collaboration, trust, and organisational commitment to change.

6.     Stronger alignment between organisational strategy, transformation initiatives, workforce capabilities, organisational culture, structures, processes, technology, and performance expectations.

7.     Improved adoption of new technologies, systems, business processes, organisational structures, policies, working methods, and behavioural expectations.

8.     Enhanced organisational agility, innovation capability, workforce resilience, continuous learning, adaptability, collaboration, and readiness for future transformation.

9.     Improved monitoring of change adoption, stakeholder sentiment, implementation risks, organisational performance, benefits realisation, and sustainability of transformation outcomes.

10.  Development of practical change management systems and executive action plans that improve transformation success, organisational performance, stakeholder value, employee engagement, and long-term institutional sustainability.

Target Participants

The Change Management Executive Training Course is designed for Chief Executive Officers (CEOs), Managing Directors, Executive Directors, Board Members, Directors, Deputy Directors, Commissioners, Permanent Secretaries, Principal Secretaries, senior government officials, policymakers, Chief Operating Officers (COOs), Chief Strategy Officers, Chief Human Resource Officers, Chief Information Officers (CIOs), Chief Digital Officers (CDOs), transformation directors, organisational development directors, human resource directors, strategy directors, programme directors, project directors, regional directors, country directors, heads of departments, business unit leaders, senior managers, change managers, transformation managers, organisational development professionals, human resource managers, programme managers, project managers, strategy professionals, digital transformation leaders, public-sector executives, NGO executives, development-sector leaders, institutional reform professionals, consultants, entrepreneurs, and other senior decision-makers responsible for organisational transformation, strategic change, restructuring, digital transformation, workforce development, or institutional performance.

Course Outline

Module 1: Change Management Foundations and Strategic Change Leadership

1.     Understanding organisational change, change management, change leadership, organisational transformation, strategic change, institutional reform, restructuring, business transformation, and continuous organisational improvement.

2.     Examining internal and external drivers of organisational change including strategy, competition, technology, Artificial Intelligence, regulation, economic conditions, customer expectations, workforce trends, crises, innovation, and organisational performance.

3.     Understanding major types of organisational change including strategic, structural, technological, cultural, operational, people-centred, process, policy, leadership, merger, acquisition, and digital transformation.

4.     Applying established change management approaches and understanding their practical application, strengths, limitations, and suitability for different organisational transformation environments.

5.     Understanding executive sponsorship, change leadership, governance, decision rights, accountability, change ownership, leadership alignment, change champions, and transformation management structures.

6.     Executive Case Study: Diagnosing why a major organisational transformation failed despite significant investment because of weak executive sponsorship, unclear change objectives, poor communication, inadequate employee involvement, and limited leadership alignment.

Module 2: Change Readiness, Impact Assessment and Transformation Planning

1.     Conducting organisational change readiness assessments covering leadership commitment, organisational culture, employee preparedness, capabilities, technology, processes, resources, governance, and stakeholder support.

2.     Conducting change impact assessments to identify affected employees, roles, structures, processes, systems, policies, behaviours, competencies, customers, suppliers, and other stakeholders.

3.     Assessing the scale, complexity, pace, urgency, organisational capacity, implementation requirements, dependencies, assumptions, risks, and potential disruption associated with proposed change.

4.     Developing comprehensive change management strategies incorporating objectives, scope, stakeholder requirements, leadership responsibilities, communication, workforce development, implementation activities, resources, timelines, and performance measures.

5.     Integrating change management with strategic planning, programme management, project management, digital transformation, process improvement, organisational restructuring, and benefits-realisation processes.

6.     Executive Case Study: Developing a change management strategy for an organisation implementing a new enterprise-wide digital system that significantly changes employee responsibilities, business processes, customer interactions, reporting arrangements, and organisational structures.

Module 3: Stakeholder Engagement, Change Communication and Resistance Management

1.     Identifying and mapping internal and external stakeholders according to influence, interests, expectations, concerns, attitudes, impact, communication requirements, and potential contribution to organisational change.

2.     Developing stakeholder engagement strategies covering consultation, participation, collaboration, communication, negotiation, feedback, relationship management, expectation management, and stakeholder mobilisation.

3.     Developing change communication plans covering audiences, messages, communication channels, timing, responsibilities, leadership communication, employee feedback, progress updates, and communication effectiveness.

4.     Identifying causes of resistance including uncertainty, fear, loss of control, inadequate information, organisational politics, cultural concerns, skills gaps, workload, previous change failures, mistrust, and perceived personal consequences.

5.     Applying resistance management techniques including active listening, consultation, participation, negotiation, coaching, communication, training, leadership support, problem-solving, employee involvement, and targeted interventions.

6.     Executive Case Study: Rebuilding stakeholder support for a restructuring programme facing strong employee resistance, misinformation, declining morale, leadership mistrust, union concerns, stakeholder anxiety, and inconsistent organisational communication.

Module 4: Organizational Culture, People and Workforce Transformation

1.     Understanding organisational culture and assessing how values, beliefs, behaviours, leadership practices, informal norms, organisational history, incentives, and existing working practices influence transformation.

2.     Aligning organisational culture with strategic change through leadership role modelling, communication, performance expectations, recognition, accountability, recruitment, employee development, and organisational systems.

3.     Assessing workforce implications of organisational change including changing job roles, new competencies, workforce restructuring, technology adoption, automation, Artificial Intelligence, reskilling, upskilling, and redeployment.

4.     Developing workforce transition plans covering training, competency development, coaching, mentoring, knowledge transfer, employee support, leadership development, talent management, and succession planning.

5.     Strengthening emotional intelligence, resilience, employee engagement, motivation, psychological readiness, teamwork, collaboration, adaptability, and leadership effectiveness during periods of organisational uncertainty.

6.     Executive Case Study: Managing workforce transformation following automation and Artificial Intelligence adoption while addressing skills gaps, changing job responsibilities, employee concerns, cultural resistance, leadership expectations, and organisational productivity requirements.

Module 5: Implementing, Governing and Measuring Organizational Change

1.     Establishing change governance structures including executive steering committees, transformation offices, change sponsors, change managers, change champions, programme teams, workstream leaders, and decision-making forums.

2.     Translating change strategies into implementation roadmaps containing activities, milestones, responsibilities, dependencies, resources, timelines, communication requirements, workforce interventions, and expected outcomes.

3.     Identifying and managing change risks including employee resistance, leadership gaps, resource shortages, technology challenges, stakeholder opposition, operational disruption, skills gaps, communication failures, and change fatigue.

4.     Measuring change adoption through readiness indicators, employee engagement, behavioural change, system usage, process compliance, capability development, stakeholder sentiment, productivity, service quality, and organisational performance.

5.     Tracking benefits realisation and using change dashboards, performance indicators, surveys, stakeholder feedback, implementation reviews, lessons learned, corrective actions, and executive reporting to improve transformation outcomes.

6.     Executive Case Study: Recovering an underperforming transformation programme characterised by delayed implementation, declining employee engagement, weak technology adoption, increasing costs, stakeholder concerns, and limited evidence of expected benefits.

Module 6: Sustaining Change, Organizational Agility and Executive Action Planning

1.     Reinforcing organisational change through leadership behaviours, policies, procedures, performance management, incentives, recognition, communication, training, accountability, employee engagement, and continuous improvement.

2.     Preventing organisations from returning to previous working practices by embedding new behaviours, processes, technologies, responsibilities, performance expectations, management systems, and cultural norms.

3.     Building organisational agility and adaptability through continuous learning, innovation, employee empowerment, cross-functional collaboration, strategic foresight, experimentation, rapid decision-making, and responsive leadership.

4.     Managing change saturation and change fatigue by prioritising initiatives, coordinating transformation portfolios, balancing organisational capacity, monitoring employee workload, sequencing interventions, and strengthening workforce resilience.

5.     Conducting post-implementation reviews and institutionalising lessons learned, stakeholder feedback, performance evidence, benefits assessment, continuous improvement, knowledge management, and future change capabilities.

6.     Executive Case Study and Capstone Exercise: Developing and presenting a comprehensive Change Management Executive Action Plan integrating change objectives, leadership sponsorship, stakeholder engagement, communication, resistance management, workforce transformation, organisational culture, governance, change risks, adoption indicators, benefits realisation, reinforcement mechanisms, and a 90-day implementation roadmap.

General Information

1.     Customized Training: All our courses can be tailored to meet the specific needs of participants.

2.     Language Proficiency: Participants should have a good command of the English language.

3.     Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.

4.     Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).

5.     Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.

6.     Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.

7.     Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.

8.     Additional Services: Accommodation, pickup services, flight booking, and visa processing arrangements are available upon request at discounted rates.

9.     Equipment: Tablets and laptops can be provided to participants at an additional cost.

10.  Post-Training Support: We offer one year of free consultation and coaching after the course.

11.  Group Discounts: Register as a group of more than two and enjoy a discount ranging from 10% to 50%.

12.  Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center account. This ensures better preparation for your training.

13.  Contact Us: For any inquiries, please reach out to us at training@fdc-k.org or call us at +254712260031.

14.  Website: Visit our website at www.fdc-k.org for more information.

 

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