Change Management Evaluation for Humanitarian Training Course

Course Overview

The Change Management Evaluation for Humanitarian Training Course is a comprehensive professional development program designed to equip humanitarian leaders, program managers, project coordinators, monitoring and evaluation specialists, change management practitioners, organizational development professionals, HR managers, donor-funded project managers, emergency response coordinators, governance specialists, policy makers, consultants, and senior decision-makers with practical knowledge and advanced skills to design, implement, monitor, and evaluate organizational change initiatives within humanitarian organizations. The course focuses on change management, change evaluation, humanitarian leadership, organizational transformation, monitoring and evaluation (M&E), performance management, stakeholder engagement, strategic planning, organizational resilience, risk management, humanitarian coordination, institutional learning, business continuity, change communication, and continuous improvement. Participants will gain practical competencies to evaluate change initiatives, measure organizational performance, strengthen institutional capacity, improve staff engagement, enhance program effectiveness, and support sustainable humanitarian operations.

Humanitarian organizations operate in increasingly complex environments characterized by emergencies, displacement, climate change, conflict, donor accountability, digital transformation, evolving regulations, funding uncertainties, and rapidly changing community needs. Successful organizational transformation requires structured change management processes supported by robust evaluation systems that measure implementation progress, organizational readiness, stakeholder engagement, operational performance, and long-term impact. Effective evaluation enables humanitarian organizations to identify lessons learned, improve change strategies, optimize resource utilization, strengthen governance, and achieve sustainable organizational transformation. This course provides practical guidance on change management frameworks, evaluation methodologies, organizational diagnostics, performance measurement, data-driven decision-making, leadership development, communication strategies, and institutional learning.

The course emphasizes international best practices in Prosci Change Management, Kotter's Eight-Step Change Model, ADKAR Model, Results-Based Management (RBM), Monitoring and Evaluation (M&E), OECD DAC Evaluation Criteria, Sphere Humanitarian Standards, Core Humanitarian Standard (CHS), ISO 9001 Quality Management Systems, ISO 31000 Risk Management, Balanced Scorecard, Key Performance Indicators (KPIs), organizational development, business continuity management, and continuous organizational improvement. Through practical workshops, simulations, collaborative learning, evaluation exercises, and humanitarian case studies, participants will strengthen their ability to evaluate organizational change initiatives, improve institutional performance, strengthen accountability, and promote organizational resilience.

Upon successful completion of this course, participants will possess the practical skills required to establish integrated change management evaluation systems that improve organizational effectiveness, strengthen leadership, enhance stakeholder engagement, support evidence-based decision-making, improve humanitarian program delivery, and promote sustainable institutional transformation. They will be equipped to integrate change management, evaluation frameworks, governance, digital technologies, risk management, and continuous improvement into humanitarian organizations to achieve long-term organizational excellence.

Course Objectives

1. Understand the principles of change management and organizational transformation.
2. Develop effective change evaluation frameworks for humanitarian organizations.
3. Strengthen leadership during organizational change initiatives.
4. Improve monitoring and evaluation of change implementation.
5. Enhance stakeholder engagement and communication strategies.
6. Strengthen organizational resilience and adaptability.
7. Utilize performance indicators and evaluation tools for change assessment.
8. Improve evidence-based decision-making and organizational learning.
9. Promote continuous improvement and sustainable organizational transformation.
10. Apply international best practices in humanitarian change management evaluation.

Organizational Benefits

1. Improved management of organizational change initiatives.
2. Enhanced organizational resilience and adaptability.
3. Strengthened leadership and employee engagement.
4. Improved monitoring and evaluation of transformation programs.
5. Better strategic planning and evidence-based decision-making.
6. Enhanced donor accountability and organizational transparency.
7. Improved operational efficiency and humanitarian service delivery.
8. Strengthened institutional learning and knowledge management.
9. Increased stakeholder confidence and organizational credibility.
10. Sustainable organizational transformation through continuous evaluation.

Target Participants

• Humanitarian Program Managers
• Project Managers
• Change Management Specialists
• Monitoring and Evaluation Specialists
• Organizational Development Managers
• Human Resource Managers
• Emergency Response Coordinators
• NGO Directors
• Country Program Managers
• Operations Managers
• Governance Specialists
• Policy Advisors
• Risk Management Officers
• Strategic Planning Managers
• Team Leaders
• Donor Project Coordinators
• Capacity Building Officers
• Learning and Development Managers
• Consultants
• Government Humanitarian Officials
• Development Partner Representatives
• Senior Executives
• Board Members
• Institutional Strengthening Specialists

Course Outline

Module 1: Foundations of Change Management in Humanitarian Organizations

1. Principles of organizational change management.
2. Humanitarian organizational transformation.
3. Drivers of organizational change.
4. Change readiness assessment.
5. Leadership during change.
6. Emerging trends in humanitarian transformation.
   General Case Study: Assessing organizational readiness for change within a humanitarian organization implementing a large-scale operational restructuring initiative.

Module 2: Change Planning, Stakeholder Engagement, and Communication

1. Change planning methodologies.
2. Stakeholder analysis and mapping.
3. Change communication strategies.
4. Employee engagement techniques.
5. Managing organizational resistance.
6. Building change champions.
   General Case Study: Developing a stakeholder engagement and communication strategy that supports successful implementation of organizational transformation across humanitarian programs.

Module 3: Monitoring and Evaluation of Change Initiatives

1. Change monitoring frameworks.
2. Monitoring and Evaluation (M&E) systems.
3. Key Performance Indicators (KPIs).
4. Results-Based Management (RBM).
5. Data collection and analysis.
6. Change performance reporting.
   General Case Study: Designing a monitoring and evaluation framework that measures implementation progress, staff engagement, operational performance, beneficiary outcomes, and organizational transformation.

Module 4: Risk Management, Performance Measurement, and Organizational Learning

1. Enterprise risk management.
2. Organizational performance measurement.
3. Business continuity planning.
4. Lessons learned documentation.
5. Knowledge management systems.
6. Continuous organizational learning.
   General Case Study: Developing an organizational performance dashboard that integrates change management indicators, operational performance, staff engagement, risk management, and humanitarian program effectiveness.

Module 5: Evaluating Change Outcomes and Continuous Improvement

1. OECD DAC evaluation criteria.
2. Outcome and impact evaluation.
3. Institutional capacity assessment.
4. Continuous improvement methodologies.
5. Innovation during organizational transformation.
6. Sustainability planning.
   General Case Study: Evaluating the effectiveness of a humanitarian organizational transformation initiative to strengthen institutional capacity, operational efficiency, governance, and long-term sustainability.

Module 6: Strategic Leadership and International Best Practices

1. Strategic leadership for organizational transformation.
2. Prosci ADKAR Change Management Model.
3. Kotter's Eight-Step Change Framework.
4. Humanitarian governance and accountability.
5. Future trends in organizational transformation.
6. International best practices in humanitarian change management evaluation.
   General Case Study: Developing a comprehensive change management evaluation framework integrating strategic leadership, organizational diagnostics, stakeholder engagement, monitoring and evaluation, performance management, business continuity, governance, risk management, institutional learning, digital transformation, and continuous improvement to strengthen humanitarian organizational resilience, improve operational effectiveness, enhance accountability, and achieve sustainable organizational transformation.

General Information

1. Customized Training: All our courses can be tailored to meet the specific needs of participants.
2. Language Proficiency: Participants should have a good command of the English language.
3. Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.
4. Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).
5. Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.
6. Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.
7. Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.
8. Additional Services: Accommodation, pickup services, flight booking, and visa processing arrangements are available upon request at discounted rates.
9. Equipment: Tablets and laptops can be provided to participants at an additional cost.
10. Post-Training Support: We offer one year of free consultation and coaching after the course.
11. Group Discounts: Register as a group of more than two and enjoy a discount ranging from 10% to 50%.
12. Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center account. This ensures better preparation for your training.
13. Contact Us: For any inquiries, please reach out to us at training@fdc-k.org or call us at +254712260031.
14. Website: Visit www.fdc-k.org for more information.