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Digital Inclusion and ICT Policy Training Course

Classroom Training Download PDF
How to Register Click View Schedule for your preferred location, select your training dates, then register as an individual, group, or online participant. You will receive an invitation letter and invoice promptly after submission.
Training Locations Kenya (Nairobi, Mombasa, Malindi, Kisumu, Nakuru, Nanyuki) · Tanzania (Dodoma, Zanzibar, Dar es Salaam) · Dubai UAE · South Africa (Pretoria, Cape Town) · Istanbul · Accra · Banjul more ▾
Groups & Payment Groups of 5+ receive one complimentary place — see group rates. Payment due at least 1 month before (Europe & Asia) or 2 weeks before (Africa programs).
Virtual / Online
Live, instructor-led — join from anywhere
755 dates
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Aug 24, 2026 Aug 28, 2026 5 days Virtual Onsite
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Classroom / In-Person
Same course & certificate — face-to-face
14 locations
Nairobi, Kenya Aug 24, 2026 (98)
Kigali, Rwanda Aug 24, 2026 (49)
Kampala, Uganda Aug 24, 2026 (49)
Cape Town, South Africa Aug 24, 2026 (49)
Dubai, UAE Aug 24, 2026 (69)
Istanbul, Turkey Aug 24, 2026 (49)
Accra, Ghana Aug 31, 2026 (49)
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Format: Live instructor-led online training via Zoom / Microsoft Teams

Digital Inclusion and ICT Policy Training Course

Course Overview

The Digital Inclusion and ICT Policy Training Course is a comprehensive professional development program designed to strengthen the knowledge, policy development skills, and strategic leadership capabilities of government officials, ICT policymakers, regulators, digital transformation managers, telecommunications professionals, development practitioners, educators, and organizational leaders responsible for promoting equitable access to digital technologies and inclusive digital governance. As governments accelerate digital transformation, digital inclusion, ICT policy, broadband expansion, universal digital access, e-government, digital literacy, digital public infrastructure, smart cities, cybersecurity, artificial intelligence (AI), digital innovation, cloud computing, internet governance, and sustainable digital development, there is an increasing demand for professionals capable of designing and implementing policies that bridge the digital divide and ensure that all citizens benefit from the digital economy. This course provides participants with practical frameworks, international best practices, and policy development tools to strengthen digital inclusion and ICT governance.

Participants will gain a comprehensive understanding of ICT policy development, digital inclusion strategies, digital infrastructure planning, broadband policy, universal service frameworks, digital literacy, e-government, digital public services, telecommunications regulation, cybersecurity policy, data governance, digital identity, internet governance, digital innovation ecosystems, public-private partnerships, and regulatory compliance. The course emphasizes creating inclusive ICT policies that improve connectivity, strengthen institutional capacity, promote innovation, enhance digital skills, and support equitable access to technology while aligning with national development goals and international digital governance frameworks.

The training integrates global best practices and emerging technologies including Artificial Intelligence (AI), cloud computing, 5G networks, Internet of Things (IoT), blockchain, Geographic Information Systems (GIS), digital public infrastructure, open data platforms, business intelligence, big data analytics, cybersecurity technologies, digital payment systems, and smart governance solutions. Through practical policy analysis, strategic planning exercises, digital transformation simulations, stakeholder engagement activities, and real-world case studies, participants will strengthen their capacity to formulate ICT policies, implement digital inclusion programs, manage technology governance, and promote innovation-driven economic and social development.

Upon successful completion of the course, participants will possess practical competencies to develop ICT policies, strengthen digital governance, expand digital inclusion initiatives, improve access to digital public services, manage ICT infrastructure development, strengthen cybersecurity governance, support innovation ecosystems, and monitor digital transformation outcomes. The acquired knowledge enables organizations to reduce the digital divide, improve public service delivery, strengthen institutional effectiveness, promote inclusive economic growth, and build resilient digital societies capable of supporting sustainable national development.

Course Objectives

Upon successful completion of this course, participants will be able to:

1.     Understand digital inclusion principles and ICT policy frameworks.

2.     Develop comprehensive ICT and digital inclusion policies.

3.     Strengthen digital governance and regulatory systems.

4.     Promote universal digital access and digital literacy.

5.     Integrate emerging technologies into national ICT strategies.

6.     Improve digital public service delivery and citizen engagement.

7.     Strengthen cybersecurity and data governance policies.

8.     Foster public-private partnerships for ICT development.

9.     Monitor and evaluate digital inclusion initiatives.

10.  Promote sustainable and inclusive digital transformation.

Organizational Benefits

Organizations participating in this training will:

1.     Strengthen ICT governance and digital transformation strategies.

2.     Improve access to digital public services.

3.     Reduce the digital divide through inclusive ICT policies.

4.     Enhance institutional capacity for technology governance.

5.     Improve digital literacy and workforce readiness.

6.     Strengthen cybersecurity and data protection practices.

7.     Promote innovation and digital entrepreneurship.

8.     Improve stakeholder collaboration in ICT development.

9.     Strengthen monitoring and evaluation of digital initiatives.

10.  Support sustainable economic growth through inclusive digital development.

Target Participants

This course is suitable for:

·       Government officials

·       ICT policymakers

·       Telecommunications regulators

·       Digital transformation managers

·       ICT managers

·       Public administrators

·       E-government officers

·       Digital inclusion specialists

·       Broadband planning officers

·       Cybersecurity professionals

·       Data governance specialists

·       Development practitioners

·       Monitoring and evaluation professionals

·       Researchers

·       Consultants

·       Local government officials

·       Innovation managers

·       ICT project managers

·       Education technology professionals

·       Senior executives responsible for ICT policy and digital transformation

Course Outline

Module 1: Foundations of Digital Inclusion and ICT Policy

·       Principles of digital inclusion

·       ICT policy development

·       Digital governance frameworks

·       Telecommunications regulation

·       Universal digital access

·       International ICT policy standards

General Case Study: Developing a national digital inclusion strategy to improve broadband access and digital literacy.

Module 2: Digital Infrastructure, Connectivity and ICT Governance

·       Broadband infrastructure planning

·       Universal service obligations

·       Public-private partnerships

·       Digital public infrastructure

·       Internet governance

·       Regulatory compliance

General Case Study: Expanding rural broadband infrastructure through collaborative ICT policy implementation.

Module 3: Digital Transformation, Innovation and Emerging Technologies

·       E-government services

·       Artificial Intelligence applications

·       Cloud computing

·       Internet of Things (IoT)

·       Digital innovation ecosystems

·       Smart government initiatives

General Case Study: Implementing AI-enabled digital public services to improve citizen engagement and government efficiency.

Module 4: Cybersecurity, Data Governance and Digital Trust

·       Cybersecurity policy

·       Data privacy and protection

·       Digital identity systems

·       Risk management

·       Information security governance

·       Ethical digital transformation

General Case Study: Strengthening national cybersecurity governance to protect digital public infrastructure.

Module 5: Monitoring, Evaluation and Future Trends in Digital Inclusion

·       Digital inclusion indicators

·       Monitoring and evaluation frameworks

·       Performance measurement

·       Sustainable ICT development

·       Emerging digital policy trends

·       Future-ready digital governance

General Case Study: Evaluating the impact of a national ICT policy on digital inclusion, economic growth, and public service delivery.

General Information

1.     Customized Training: All our courses can be tailored to meet the specific needs of participants.

2.     Language Proficiency: Participants should have a good command of the English language.

3.     Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.

4.     Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).

5.     Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.

6.     Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.

7.     Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.

8.     Additional Services: Accommodation, pickup services, flight booking, and visa processing arrangements are available upon request at discounted rates.

9.     Equipment: Tablets and laptops can be provided to participants at an additional cost.

10.  Post-Training Support: We offer one year of free consultation and coaching after the course.

11.  Group Discounts: Register as a group of more than two and enjoy a discount ranging from 10% to 50%.

12.  Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center account. This ensures better preparation for your training.

13.  Contact Us: For any inquiries, please reach out to us at training@fdc-k.org or call us at +254712260031.

14.  Website: Visit www.fdc-k.org for more information.

 

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