Format: Live instructor-led online training via Zoom / Microsoft Teams

Psychosocial Support in Humanitarian Crises Training Course

Introduction

The Psychosocial Support in Humanitarian Crises Training Course is a comprehensive professional development program designed to equip humanitarian professionals, emergency responders, healthcare providers, social workers, counselors, psychologists, government officials, and development practitioners with the knowledge, technical expertise, and practical skills required to provide effective psychosocial support and mental health interventions during humanitarian emergencies. The course focuses on Mental Health and Psychosocial Support (MHPSS), psychological first aid, trauma-informed care, resilience building, stress management, community-based psychosocial support, child and adolescent psychosocial care, protection mainstreaming, safeguarding, humanitarian coordination, case management, referral systems, monitoring and evaluation, and recovery programming. Participants will develop competencies in designing, implementing, monitoring, and evaluating psychosocial support programs that promote emotional well-being, resilience, protection, and recovery for individuals and communities affected by disasters, conflicts, displacement, disease outbreaks, and other humanitarian crises.

Humanitarian emergencies often expose individuals, families, and communities to trauma, grief, loss, violence, displacement, uncertainty, and prolonged stress, increasing the risk of psychological distress and mental health challenges. This course provides practical knowledge on psychosocial needs assessments, psychological first aid, trauma-informed communication, crisis intervention, stress reduction strategies, self-care for humanitarian workers, protection-sensitive programming, community engagement, culturally appropriate psychosocial interventions, referral pathways, emergency preparedness, and humanitarian coordination. Through practical workshops, role-playing exercises, simulations, and real-world case studies, participants strengthen their ability to deliver safe, ethical, inclusive, and evidence-based psychosocial support across diverse humanitarian settings.

The training integrates internationally recognized humanitarian frameworks and standards including the Inter-Agency Standing Committee (IASC) Guidelines on Mental Health and Psychosocial Support in Emergency Settings, Sphere Humanitarian Standards, Core Humanitarian Standard (CHS), Psychological First Aid (PFA) principles, Accountability to Affected Populations (AAP), safeguarding frameworks, protection mainstreaming, humanitarian programme cycle, monitoring and evaluation systems, community-based protection approaches, and disaster risk reduction strategies. Participants strengthen their ability to coordinate psychosocial interventions with governments, United Nations agencies, humanitarian organizations, healthcare providers, educational institutions, and community-based organizations while ensuring quality, accountability, and survivor-centered service delivery.

Upon successful completion of this course, participants will possess practical skills to conduct psychosocial needs assessments, provide psychological first aid, strengthen community resilience, establish referral systems, coordinate Mental Health and Psychosocial Support (MHPSS) services, monitor intervention outcomes, support organizational well-being, and develop sustainable psychosocial recovery programs. The course combines expert facilitation, practical workshops, simulation exercises, collaborative learning, field-based case studies, organizational assessments, and action planning to ensure participants acquire competencies applicable across humanitarian organizations, healthcare systems, government institutions, United Nations agencies, donor-funded programs, civil society organizations, and disaster management agencies.

Course Objectives

1.     Understand the principles of Mental Health and Psychosocial Support (MHPSS) in humanitarian crises.

2.     Apply Psychological First Aid (PFA) and trauma-informed approaches in emergency settings.

3.     Conduct psychosocial needs assessments for affected populations.

4.     Strengthen community-based psychosocial support and resilience-building interventions.

5.     Develop effective referral pathways for specialized mental health services.

6.     Integrate psychosocial support into humanitarian and protection programming.

7.     Strengthen child, adolescent, and family psychosocial support interventions.

8.     Enhance staff well-being, stress management, and burnout prevention.

9.     Improve monitoring, evaluation, accountability, and learning for psychosocial programs.

10.  Develop organizational action plans for comprehensive MHPSS preparedness and response.

Organizational Benefits

1.     Strengthens institutional capacity to deliver quality psychosocial support services.

2.     Improves compliance with international MHPSS and humanitarian standards.

3.     Enhances staff competencies in psychological first aid and trauma-informed care.

4.     Strengthens community resilience and social cohesion.

5.     Improves safeguarding, protection, and accountability mechanisms.

6.     Enhances coordination among humanitarian and mental health service providers.

7.     Strengthens monitoring, reporting, and organizational learning systems.

8.     Reduces psychosocial risks for crisis-affected populations and humanitarian workers.

9.     Improves program quality through evidence-based psychosocial interventions.

10.  Supports sustainable recovery, resilience, and long-term community well-being.

Target Participants

This course is designed for psychologists, counselors, social workers, humanitarian program managers, emergency response coordinators, healthcare professionals, psychiatric nurses, public health practitioners, NGO and United Nations personnel, child protection officers, protection specialists, safeguarding focal persons, education professionals, community development officers, monitoring and evaluation specialists, humanitarian coordinators, camp managers, disaster management professionals, faith-based organization staff, consultants, researchers, policymakers, development practitioners, civil society organizations, and professionals involved in humanitarian response, mental health, psychosocial support, protection, and community resilience.

Course Outline

Module 1: Foundations of Mental Health and Psychosocial Support (MHPSS)

·       Principles of MHPSS in emergencies

·       Psychological impact of humanitarian crises

·       IASC Guidelines for MHPSS

·       Humanitarian ethics and protection principles

·       Psychosocial needs assessment

·       General Case Study: Assessing psychosocial needs following a large-scale humanitarian emergency

Module 2: Psychological First Aid and Trauma-Informed Care

·       Psychological First Aid (PFA)

·       Trauma-informed communication

·       Crisis intervention techniques

·       Emotional stabilization strategies

·       Referral for specialized mental health services

·       General Case Study: Delivering Psychological First Aid after a natural disaster

Module 3: Community-Based Psychosocial Support and Resilience

·       Community resilience building

·       Social support networks

·       Group psychosocial interventions

·       Community engagement strategies

·       Cultural considerations in psychosocial programming

·       General Case Study: Strengthening psychosocial resilience in displaced communities

Module 4: Child, Adolescent and Family Psychosocial Support

·       Child-friendly psychosocial interventions

·       Family strengthening approaches

·       School-based psychosocial support

·       Protection of vulnerable children

·       Adolescent mental health

·       General Case Study: Establishing child-friendly psychosocial services in emergency shelters

Module 5: Protection Mainstreaming and Safeguarding

·       Protection-sensitive programming

·       Safeguarding principles

·       Accountability to affected populations

·       Gender and disability inclusion

·       Referral pathways and case coordination

·       General Case Study: Integrating psychosocial support with humanitarian protection services

Module 6: Stress Management and Staff Well-Being

·       Occupational stress management

·       Burnout prevention

·       Staff resilience strategies

·       Peer support systems

·       Self-care planning

·       General Case Study: Developing staff wellness programs for humanitarian responders

Module 7: Coordination and Multi-Sector Response

·       Humanitarian coordination mechanisms

·       Health and protection coordination

·       Community partnerships

·       Referral systems

·       Multi-sector collaboration

·       General Case Study: Coordinating psychosocial services across humanitarian sectors

Module 8: Monitoring, Evaluation and Information Management

·       MHPSS indicators

·       Data collection and reporting

·       Outcome monitoring

·       Ethical information management

·       Continuous learning

·       General Case Study: Measuring psychosocial program effectiveness after emergency interventions

Module 9: Humanitarian Communication and Community Engagement

·       Risk communication

·       Community awareness campaigns

·       Participatory approaches

·       Behavior change communication

·       Feedback and complaints mechanisms

·       General Case Study: Building community trust through psychosocial awareness initiatives

Module 10: Recovery, Reintegration and Sustainable Mental Health Programming

·       Recovery planning

·       Long-term psychosocial recovery

·       Community reintegration

·       Livelihood and resilience linkages

·       Sustainable service delivery

·       General Case Study: Transitioning emergency psychosocial support into community-based mental health services

Module 11: Organizational Capacity Building and Quality Assurance

·       Organizational preparedness

·       Quality standards for MHPSS

·       Policy development

·       Capacity strengthening

·       Continuous improvement

·       General Case Study: Strengthening institutional psychosocial support systems

Module 12: Simulation Exercise and Organizational Action Planning

·       Humanitarian psychosocial response simulation

·       Multi-sector coordination exercise

·       Crisis decision-making

·       Organizational action planning

·       Monitoring implementation progress

·       General Case Study: Developing a comprehensive Mental Health and Psychosocial Support (MHPSS) response plan for humanitarian emergencies

General Information

1.     Customized Training: All our courses can be tailored to meet the specific needs of participants.

2.     Language Proficiency: Participants should have a good command of the English language.

3.     Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.

4.     Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).

5.     Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.

6.     Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.

7.     Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.

8.     Additional Services: Accommodation, pickup services, freight booking, and visa processing arrangements are available upon request at discounted rates.

9.     Equipment: Tablets and laptops can be provided to participants at an additional cost.

10.  Post-Training Support: We offer one year of free consultation and coaching after the course.

11.  Group Discounts: Register as a group of more than two participants and enjoy a discount ranging from 10% to 50%.

12.  Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center account. This ensures better preparation for your training.

13.  Contact Us: For any inquiries, please reach out to training@fdc-k.org or call +254712260031.

14.  Website: Visit www.fdc-k.org for more information.