Format: Live instructor-led online training via Zoom / Microsoft Teams

Business Continuity Planning and Management Course

Course Overview

The Business Continuity Planning and Management Course is a comprehensive professional development programme designed to equip participants with the knowledge, practical skills, and internationally recognized methodologies required to develop, implement, maintain, and continuously improve effective Business Continuity Management Systems (BCMS). The course enables organizations to prepare for, respond to, and recover from disruptions caused by natural disasters, cyberattacks, pandemics, supply chain failures, technological failures, terrorism, political instability, and other operational risks. Participants will gain practical competencies in business continuity planning, crisis management, disaster recovery, operational resilience, risk assessment, and emergency response to ensure the continuity of critical business functions.

As organizations face increasingly complex operational risks and rapidly changing business environments, Business Continuity Planning (BCP) has become a strategic necessity for protecting organizational assets, maintaining customer confidence, ensuring regulatory compliance, and minimizing financial losses. This course introduces participants to internationally recognized standards and best practices, including ISO 22301 Business Continuity Management Systems, Enterprise Risk Management (ERM), Business Impact Analysis (BIA), Disaster Recovery Planning (DRP), Operational Resilience, Crisis Communication, Emergency Response Planning, and Incident Management. Participants will develop practical skills in identifying critical business processes, assessing organizational vulnerabilities, designing recovery strategies, and implementing effective continuity plans.

The programme combines theoretical concepts with practical application through business continuity simulations, tabletop exercises, crisis response drills, business impact analysis workshops, risk assessments, and real-world organizational case studies. Participants will strengthen their ability to conduct risk assessments, develop continuity policies, prepare crisis communication plans, establish recovery objectives, coordinate emergency response teams, manage stakeholder expectations, and evaluate organizational readiness using internationally accepted business continuity frameworks. The course also emphasizes leadership, governance, digital resilience, cybersecurity integration, and continuous improvement in organizational resilience.

Upon successful completion of the course, participants will possess the expertise required to establish resilient organizations capable of maintaining essential operations during disruptions, minimizing downtime, protecting critical assets, ensuring business recovery, and sustaining stakeholder confidence. The acquired knowledge and practical skills will enable organizations to improve operational resilience, reduce business risks, strengthen regulatory compliance, enhance emergency preparedness, and achieve long-term organizational sustainability through effective Business Continuity Planning and Management.

Course Objectives

1. Understand the principles and frameworks of Business Continuity Planning and Management.
2. Develop Business Continuity Management Systems aligned with ISO 22301 standards.
3. Conduct Business Impact Analysis (BIA) and organizational risk assessments.
4. Develop effective business continuity and disaster recovery plans.
5. Strengthen crisis management and emergency response capabilities.
6. Improve operational resilience and organizational preparedness.
7. Develop business continuity testing, training, and awareness programmes.
8. Strengthen crisis communication and stakeholder management strategies.
9. Monitor, review, and continuously improve business continuity plans.
10. Promote organizational resilience, compliance, and sustainable business operations.

Organizational Benefits

1. Improved organizational resilience against operational disruptions.
2. Reduced business interruption and financial losses.
3. Enhanced emergency preparedness and crisis response capabilities.
4. Improved protection of critical business processes and assets.
5. Strengthened regulatory compliance and governance.
6. Increased customer, investor, and stakeholder confidence.
7. Enhanced business recovery and operational continuity.
8. Improved supply chain resilience and service delivery.
9. Strengthened organizational risk management and decision-making.
10. Increased long-term sustainability and competitive advantage.

Target Participants

This course is suitable for Business Continuity Managers, Risk Managers, Operations Managers, Project Managers, Disaster Recovery Specialists, Information Technology Managers, Cybersecurity Professionals, Compliance Officers, Internal Auditors, Emergency Response Coordinators, Human Resource Managers, Procurement Managers, Supply Chain Managers, Government Officials, NGO Programme Managers, Facility Managers, Corporate Executives, Health and Safety Officers, Business Owners, Consultants, and professionals responsible for organizational resilience, crisis management, emergency preparedness, operational continuity, and risk management.

Course Outline

Module 1: Foundations of Business Continuity Management

• Principles and concepts of Business Continuity Management
• ISO 22301 Business Continuity Management System requirements
• Organizational resilience and governance
• Business continuity policy development
• Roles and responsibilities in continuity management
• General Case Study: Developing a Business Continuity Management framework for a financial institution

Module 2: Risk Assessment and Business Impact Analysis

• Enterprise risk assessment methodologies
• Business Impact Analysis (BIA) techniques
• Identifying critical business processes
• Risk prioritization and vulnerability assessment
• Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)
• General Case Study: Conducting a Business Impact Analysis for a manufacturing company

Module 3: Business Continuity and Disaster Recovery Planning

• Developing Business Continuity Plans (BCPs)
• Disaster Recovery Planning (DRP)
• Alternative work arrangements and recovery strategies
• Information technology and data recovery planning
• Supply chain continuity planning
• General Case Study: Preparing a disaster recovery plan for a healthcare organization

Module 4: Crisis Management and Emergency Response

• Crisis management principles and frameworks
• Emergency response planning and coordination
• Crisis communication strategies
• Incident management systems
• Leadership during emergencies and business disruptions
• General Case Study: Managing organizational response during a cyberattack incident

Module 5: Testing, Training, and Continuous Improvement

• Business continuity testing and simulation exercises
• Tabletop exercises and emergency drills
• Staff awareness and training programmes
• Monitoring business continuity performance
• Continuous improvement and corrective actions
• General Case Study: Conducting a business continuity simulation for a multinational organization

Module 6: Emerging Trends and Organizational Resilience

• Digital transformation and business continuity
• Cybersecurity integration into business continuity planning
• Climate change and resilience planning
• Supply chain resilience and operational sustainability
• Emerging global trends and best practices in business continuity
• General Case Study: Developing an enterprise-wide resilience strategy for a public sector organization

General Information

1. Customized Training: All our courses can be tailored to meet the specific needs of participants.
2. Language Proficiency: Participants should have a good command of the English language.
3. Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.
4. Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).
5. Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.
6. Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.
7. Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.
8. Additional Services: Accommodation, pickup services, flight booking, and visa processing arrangements are available upon request at discounted rates.
9. Equipment: Tablets and laptops can be provided to participants at an additional cost.
10. Post-Training Support: We offer one year of free consultation and coaching after the course.
11. Group Discounts: Register as a group of more than two participants and enjoy a discount ranging from 10% to 50%.
12. Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center (FDC-K) account. This ensures better preparation for your training.
13. Contact Us: For any inquiries, please reach out to us at training@fdc-k.org or call us at +254712260031.
14. Website: Visit our website at www.fdc-k.org for more information.