Format: Live instructor-led online training via Zoom / Microsoft Teams

Management Skills Course

Course Overview

The Management Skills Course is a comprehensive professional development programme designed to equip current and aspiring managers with the practical knowledge, leadership capabilities, and strategic management skills required to effectively lead teams, manage organizational resources, improve operational performance, and achieve sustainable business success. The course focuses on developing essential managerial competencies in leadership, planning, decision-making, communication, performance management, problem-solving, financial management, and organizational effectiveness. Participants will gain practical skills that enable them to lead confidently, improve productivity, foster innovation, and build high-performing teams in both public and private sector organizations.

In today's rapidly changing business environment, managers must possess the ability to adapt to emerging challenges, manage organizational change, optimize resources, and drive strategic initiatives while maintaining high levels of employee engagement and customer satisfaction. This course introduces participants to internationally recognized management principles and best practices in strategic management, leadership development, organizational behavior, performance management, project management, financial management for managers, risk management, team building, business communication, and change management. Participants will learn how to align organizational goals with operational activities, manage people effectively, improve organizational performance, and make evidence-based management decisions.

The programme combines management theory with practical application through interactive discussions, leadership assessments, business simulations, group exercises, role-playing, real-world case studies, and problem-solving workshops. Participants will strengthen their competencies in delegation, conflict resolution, negotiation, coaching, employee motivation, stakeholder management, strategic planning, resource management, and organizational leadership. The course also emphasizes ethical leadership, emotional intelligence, innovation, continuous improvement, and effective governance to prepare managers for leadership roles in increasingly competitive and dynamic organizational environments.

Upon successful completion of the course, participants will possess the confidence, leadership capabilities, and management expertise required to effectively manage people, projects, resources, and organizational change while improving operational efficiency, employee performance, and organizational sustainability. The acquired knowledge and practical skills will enable organizations to strengthen leadership capacity, improve decision-making, enhance organizational effectiveness, and achieve long-term strategic objectives through competent and results-oriented management.

Course Objectives

1. Understand the principles and practices of effective management.
2. Develop leadership and people management competencies.
3. Strengthen strategic planning and organizational decision-making skills.
4. Improve communication, negotiation, and stakeholder management abilities.
5. Enhance performance management and employee development practices.
6. Apply financial and resource management principles in managerial roles.
7. Strengthen problem-solving, critical thinking, and innovation capabilities.
8. Manage organizational change and continuous improvement initiatives.
9. Improve team performance through effective coaching and motivation.
10. Promote ethical leadership, accountability, and organizational excellence.

Organizational Benefits

1. Improved leadership effectiveness and managerial competence.
2. Enhanced employee productivity and organizational performance.
3. Better strategic planning and execution of organizational goals.
4. Improved communication and collaboration across departments.
5. Increased employee engagement, motivation, and retention.
6. Strengthened decision-making and problem-solving capabilities.
7. Enhanced financial and operational resource management.
8. Improved organizational adaptability and change management.
9. Stronger governance, accountability, and ethical leadership.
10. Increased organizational competitiveness and long-term sustainability.

Target Participants

This course is suitable for Senior Managers, Middle Managers, Supervisors, Team Leaders, Department Heads, Project Managers, Programme Managers, Operations Managers, Human Resource Managers, Finance Managers, Business Development Managers, Government Officials, NGO Managers, Entrepreneurs, Consultants, Administrative Managers, Coordinators, Executive Officers, Directors, and professionals preparing for leadership and management responsibilities in public, private, and development organizations.

Course Outline

Module 1: Fundamentals of Management and Leadership

• Principles and functions of management
• Leadership styles and leadership effectiveness
• Roles and responsibilities of modern managers
• Emotional intelligence and self-management
• Ethical leadership and organizational values
• General Case Study: Leading organizational transformation in a growing company

Module 2: Strategic Planning and Decision-Making

• Strategic planning and organizational goal setting
• Decision-making models and analytical techniques
• Risk management and business continuity planning
• Problem-solving and innovation strategies
• Performance measurement and strategic execution
• General Case Study: Developing a strategic plan for a public sector institution

Module 3: People Management and Team Leadership

• Employee motivation and engagement
• Team building and collaboration techniques
• Coaching, mentoring, and talent development
• Delegation and performance management
• Conflict resolution and negotiation skills
• General Case Study: Improving team performance in a multi-department organization

Module 4: Communication and Organizational Effectiveness

• Effective business communication skills
• Stakeholder engagement and relationship management
• Presentation and meeting management
• Organizational culture and employee relations
• Managing diversity and inclusive workplaces
• General Case Study: Managing stakeholder communication during organizational restructuring

Module 5: Financial and Operational Management

• Financial management for non-financial managers
• Budget planning and resource allocation
• Operational planning and workflow optimization
• Monitoring organizational performance
• Productivity improvement and continuous quality management
• General Case Study: Managing departmental budgets while improving operational efficiency

Module 6: Change Management and Organizational Excellence

• Managing organizational change and transformation
• Innovation and continuous improvement methodologies
• Governance, accountability, and compliance
• Digital transformation and management technologies
• Developing personal leadership action plans
• General Case Study: Implementing a successful organizational change programme in a service organization

General Information

1. Customized Training: All our courses can be tailored to meet the specific needs of participants.
2. Language Proficiency: Participants should have a good command of the English language.
3. Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.
4. Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).
5. Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.
6. Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.
7. Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.
8. Additional Services: Accommodation, pickup services, flight booking, and visa processing arrangements are available upon request at discounted rates.
9. Equipment: Tablets and laptops can be provided to participants at an additional cost.
10. Post-Training Support: We offer one year of free consultation and coaching after the course.
11. Group Discounts: Register as a group of more than two participants and enjoy a discount ranging from 10% to 50%.
12. Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center account. This ensures better preparation for your training.
13. Contact Us: For any inquiries, please reach out to us at training@fdc-k.org or call us at +254712260031.
14. Website: Visit our website at www.fdc-k.org for more information.