Format: Live instructor-led online training via Zoom / Microsoft Teams

Public Sector Human Resource Management Training Course

Public Sector Human Resource Management (PSHRM) is a critical pillar for effective governance, institutional performance, public service delivery, and sustainable development. Government institutions and public organizations depend on competent, motivated, ethical, and productive employees to achieve strategic objectives and deliver quality services to citizens. In an era characterized by public sector reforms, digital transformation, workforce diversity, changing labor markets, and increasing citizen expectations, public institutions require modern human resource management practices that promote accountability, efficiency, innovation, and organizational excellence. The Public Sector Human Resource Management Training Course is designed to equip human resource professionals, government officials, public sector managers, and institutional leaders with the knowledge and practical skills necessary to manage public sector workforce challenges effectively.

This comprehensive training program explores strategic human resource management, workforce planning, recruitment and selection, performance management, employee development, succession planning, labor relations, compensation management, talent management, organizational culture, leadership development, and public service ethics. Participants will gain practical insights into developing HR strategies that align with organizational goals, strengthen institutional capacity, improve employee performance, and support public sector modernization initiatives. The course integrates international best practices, governance principles, and public administration frameworks that support effective human capital management.

As governments continue to implement reforms aimed at improving efficiency, transparency, accountability, and service delivery, human resource departments play a central role in driving organizational transformation and workforce effectiveness. This course emphasizes strategic workforce planning, competency development, employee engagement, performance improvement, diversity and inclusion, change management, and digital HR transformation. Participants will learn how to develop HR policies, manage employee performance, strengthen leadership pipelines, address workforce challenges, and create productive work environments that foster innovation and public value creation.

Through practical workshops, HR case studies, simulations, policy development exercises, performance management activities, and collaborative learning sessions, participants will strengthen their ability to manage human resources strategically within government institutions. Upon successful completion, participants will be equipped to improve workforce productivity, strengthen institutional performance, enhance employee engagement, support organizational change, and contribute to effective public administration and governance.

Course Objectives

1.     Understand the principles and practices of public sector human resource management.

2.     Strengthen strategic workforce planning and human capital management capabilities.

3.     Improve recruitment, selection, and retention strategies.

4.     Enhance employee performance management systems.

5.     Strengthen training, learning, and professional development programs.

6.     Improve leadership development and succession planning processes.

7.     Enhance employee engagement and organizational culture initiatives.

8.     Strengthen labor relations and conflict management competencies.

9.     Improve HR policy development and compliance management.

10.  Promote ethical, accountable, and results-oriented public service performance.

Organization Benefits

1.     Improved workforce productivity and organizational performance.

2.     Enhanced employee engagement and job satisfaction.

3.     Strengthened recruitment and retention of skilled personnel.

4.     Improved performance management and accountability systems.

5.     Enhanced leadership development and succession planning.

6.     Better workforce planning and resource utilization.

7.     Strengthened organizational culture and teamwork.

8.     Improved compliance with public service regulations and policies.

9.     Enhanced institutional capacity for change management and reform.

10.  Improved quality of public service delivery and citizen satisfaction.

Target Participants

·       Human Resource Managers

·       Government Officials

·       Public Sector Executives

·       Administrative Officers

·       Public Administration Professionals

·       Department Heads and Supervisors

·       Organizational Development Specialists

·       Strategic Planning Officers

·       Training and Development Officers

·       Labor Relations Officers

·       Employee Relations Specialists

·       Public Service Commission Personnel

·       Institutional Reform Officers

·       Program and Project Managers

·       Emerging Public Sector Leaders

Course Outline

Module 1: Foundations of Public Sector Human Resource Management

·       Principles and functions of public sector HRM

·       Strategic human resource management concepts

·       Public service values and ethics

·       HR governance and institutional frameworks

·       Human capital management strategies

·       Case Study: Strengthening HR systems in government institutions

Module 2: Workforce Planning, Recruitment, and Talent Management

·       Workforce planning and forecasting techniques

·       Job analysis and competency frameworks

·       Recruitment and selection best practices

·       Talent acquisition and retention strategies

·       Diversity, equity, and inclusion in the workplace

·       Case Study: Implementing merit-based recruitment systems

Module 3: Performance Management and Employee Development

·       Performance management systems and frameworks

·       Employee appraisal and evaluation methods

·       Training needs assessment and capacity development

·       Learning and professional development programs

·       Coaching, mentoring, and career development

·       Case Study: Improving organizational performance through employee development

Module 4: Leadership Development and Organizational Change Management

·       Leadership competencies in public administration

·       Succession planning and leadership pipelines

·       Organizational culture and transformation

·       Change management strategies

·       Employee engagement and motivation techniques

·       Case Study: Managing workforce transformation during public sector reforms

Module 5: Employee Relations, Labor Management, and HR Compliance

·       Labor relations and collective bargaining principles

·       Employee welfare and well-being programs

·       Conflict resolution and grievance management

·       HR policies and regulatory compliance

·       Workplace ethics and disciplinary procedures

·       Case Study: Resolving employee relations challenges in public institutions

Module 6: Digital HR Transformation and Future Workforce Management

·       Human Resource Information Systems (HRIS)

·       Digital transformation in HR management

·       Workforce analytics and data-driven decision-making

·       Remote work and flexible workforce management

·       Future trends in public sector human resources

·       Case Study: Digital HR modernization initiative

General Information

1.     Customized Training: All our courses can be tailored to meet the specific needs of participants.

2.     Language Proficiency: Participants should have a good command of the English language.

3.     Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.

4.     Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).

5.     Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.

6.     Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.

7.     Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.

8.     Additional Services: Accommodation, pickup services, freight booking, and visa processing arrangements are available upon request at discounted rates.

9.     Equipment: Tablets and laptops can be provided to participants at an additional cost.

10.  Post-Training Support: We offer one year of free consultation and coaching after the course.

11.  Group Discounts: Register as a group of more than two and enjoy a discount ranging from 10% to 50%.

12.  Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center account. This ensures better preparation for your training.

13.  Contact Us: For any inquiries, please reach out to us at training@fdc-k.org or call us at +254712260031.

14.  Website: Visit our website at www.fdc-k.org for more information.