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Records and Information Management Course

Classroom Training Download PDF
How to Register Click View Schedule for your preferred location, select your training dates, then register as an individual, group, or online participant. You will receive an invitation letter and invoice promptly after submission.
Training Locations Kenya (Nairobi, Mombasa, Malindi, Kisumu, Nakuru, Nanyuki) · Tanzania (Dodoma, Zanzibar, Dar es Salaam) · Dubai UAE · South Africa (Pretoria, Cape Town) · Istanbul · Accra · Banjul more ▾
Groups & Payment Groups of 5+ receive one complimentary place — see group rates. Payment due at least 1 month before (Europe & Asia) or 2 weeks before (Africa programs).
Virtual / Online
Live, instructor-led — join from anywhere
553 dates
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Aug 17, 2026 Aug 21, 2026 5 days Virtual Onsite
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Classroom / In-Person
Same course & certificate — face-to-face
14 locations
Nairobi, Kenya Aug 17, 2026 (99)
Mombasa, Kenya Aug 17, 2026 (49)
Kigali, Rwanda Aug 17, 2026 (48)
Cape Town, South Africa Aug 17, 2026 (49)
Dubai, UAE Aug 17, 2026 (51)
Kuala Lumpur, Malaysia Aug 17, 2026 (29)
Singapore Aug 17, 2026 (29)

Format: Live instructor-led online training via Zoom / Microsoft Teams

Introduction

Gain a solid understanding of the records lifecycle, including records management concepts and techniques. We delve into records inventorying, retention and destruction scheduling, inactive and vital records management and the application of records management practices to electronic record

 

Records and Information Management is affected by changes in regulations, technology, organizational needs and community needs. A good records and information manager needs to be armed with the latest skills and knowledge in best practices, regulated processes and cost efficiencies to support their organization and its stakeholders.

 

Understanding how to appropriately meet these challenges requires a precarious mixture of: systems change & integration, proactive record management and frequently an accompanying cultural shift at an organisational level. 

 

Designed to enhance efficiency and effectiveness of the delegates, the seminar will provide in-depth analysis of the key issues and challenges facing those responsible for records and information management in the current operational environment.

Real-world case studies will be used to illustrate key points for delivering a successful RIM project which can generate significant organisational benefits and cost savings.

This practical training course will provide plenty of opportunity for interaction and discussion, in order to assist delegates in determining the potential pitfalls when implementing RIM systems, and how to avoid them, through a detailed understanding of all the implications.

With an abundance of practical and engaging information management scenarios this program is designed to tutor new staff members and at the same time stands as a refresher for the more experienced ones.

Duration

5 Days

 

Course Objectives

·         Acquire knowledge on how to manage, implement and effectively run the RIM system

·         Enhance business capability and skill through professional record keeping

·         Understand Classification Schemes, Metadata, Security, Retention and Disposal.

·         Know the implementation and related processes such as Information Survey, Business Requirements, Business Case, and Roll Out.

·         Understand modern electronic filing systems

·         Have knowledge of a safe and ongoing method of records storage

·         Create policies and guidance to implement systematic improvements

·         Value the importance of electronically storing records

·         Understand the intensity of electronically storing records

·         Align organisational record keeping strategies with technology

·         Conduct information surveys

·         Develop sustainable strategies to manage and preserve records

·         Create policies and guidance to implement systematic improvements

·         Understand strategies to follow in order to effectively manage information

·         Understand the extent to which various types of information can be stored

·         Develop further knowledge on electronic storage hardware and software

·         Classify different types of records as well as the storage measures

·         Develop knowledge of various electronic management systems

·         Have knowledge to develop your own organisation's electronic support tools

 

Who Should Attend?

·         Archivist

·         Research & Reporting

·         Information Management

·         Library technician

·         Systems security

·         Professional development for office and information technology staff 

Course Content

Introduction to Records Management

·         Definition of a Record

·         The Records Life Cycle Concept

·         The History of Records Management

Active Files Management

·         Correspondence Management

·         Records Centre Operations

·         Filing Equipment & Control

·         Business Systems Analysis & Records Classification Development

Management of In?Active Records

·         The Records Inventory Exercise

·         Records Retention & Disposition

·         Disposal of Records

Legs & Regs for Records

·         Legal Requirements for Records Keeping

·         Electronic Records Management

·         Metadata

·         Standards for Recordkeeping

Information Security & Protection

·         Security of Records & Information

·         Access to Information/ Freedom of Information

·         Disaster Planning and Records

·         Basic Records Recovery Techniques

Planning for the Records Management Programme

·         The Records Advisory Committee

·         The Records Management Manual

·         Marketing for the Records Management Plan

General Notes

·         All Our Courses Can Be Tailor-Made To Participants Needs

·         The Participant Must Be Conversant With English

·         Presentations Are Well Guided, Practical Exercise, Web Based Tutorials And Group Work. Our Facilitators Are Expert With More Than 10 Years Of Experience.

·         Upon Completion Of Training The Participant Will Be Issued With Foscore Development Center Certificate (Fdc-K)

·         Training Will Be Done At Foscore Development Center (Fdc-K) In Nairobi Kenya. We Also Offer More Than Five Participants Training At Requested Location Within Kenya, More Than Ten Participants Within East Africa And More Than Twenty Participant All Over The World.

·         Course Duration Is Flexible And The Contents Can Be Modified To Fit Any Number Of Days.

·         The Course Fee Includes Facilitation Training Materials, 2 Coffee Breaks, Buffet Lunch And A Certificate Of Successful Completion Of Training. Participants Will Be Responsible For Their Own Travel Expenses And Arrangements, Airport Transfers, Visa Application Dinners, Health/Accident Insurance And Other Personal Expenses.

·         Accommodation, Pickup, Freight Booking And Visa Processing Arrangement, Are Done On Request, At Discounted Prices.

·         One Year Free Consultation And Coaching Provided After The Course.

·         Register As a Group Of More Than Two And Enjoy Discount Of (10% To 50%) Plus Free Five Hour Adventure Drive To The National Game Park, In Nairobi Kenya.

·         Payment Should Be Done Two Week Before Commence Of The Training, To Foscore Development Center Account, So As To Enable Us Prepare Better For You.

·         For Any Enquiry At: training@fdc-k.org  or +254712260031

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